24/7 emergency response

Contact Lacey Water Recovery

Tell us what happened and a restoration specialist will help you decide the next step.

Water Damage Emergency?

Call now for the fastest response to active water damage in Lacey and Thurston County.

Service area: Lacey, Olympia, Tumwater, Yelm, and nearby communities.

What happens when you call us about water damage?

You talk to us here in Lacey, not a call center in another state. Tell us where the water is coming from, which rooms are wet and how long it has been going on. That is enough for us to load the right equipment and head your way. For a live emergency, calling (360) 363-0413 is faster than the form.

This page was reviewed and updated on October 9, 2026.

What to tell us on the first call
Tell us	Why it helps
Where the water is coming from	Tells us if the source is stopped or still running
Which rooms are wet	Tells us which pumps and extractors to bring
How long it has been going on	Tells us what can likely be saved
Your address in or near Lacey	Gets the nearest crew moving

Homeowner calling for help with a wet kitchen floor

Should you call, or use the form?

For a live emergency, call. Water spreading right now cannot wait for an email to be read. The form is fine for booking an inspection or asking about a damp spot you found last week. Either way, you reach us here in Lacey.

Technician arriving at a home with extraction equipment

Before you call

Contact & Emergency FAQs

What should I do before calling?Safely stop the water source, shut off power near affected areas, move belongings away from water, and take photos if possible.

Can I call after hours?Yes. Our emergency response line is available 24/7.

What information should I provide?Tell us the water source, affected rooms, approximate size of the damage, and whether the water is still active.

How soon will someone contact me?Use the phone number for the fastest response. Form submissions are reviewed using the contact details you provide.