About this website
This website describes the water damage services offered by Lacey Water Recovery in Lacey, Washington and the surrounding Thurston County area. The information here is general guidance. It is not a quote, a contract, or a promise that a particular result can be achieved in a particular home.
Estimates and inspections
Every water damage situation is different, and hidden moisture often changes what a job involves. For that reason, the final scope and cost of work can only be set after an inspection of the property. Anything discussed before an inspection is an early estimate, not a fixed price.
Emergency response
We respond to emergencies as quickly as we reasonably can, at any hour. Road conditions, weather, distance, and jobs already in progress can affect arrival times, so a specific arrival time cannot be guaranteed. If water is actively spreading, turning off the water supply — if it is safe to do so — is the best first step while you wait.
Insurance
Many water damage jobs are covered by homeowners insurance, and we are glad to document our work for a claim. Coverage decisions belong to your insurance company, though, and we cannot promise that a claim will be accepted or how much it will pay.
Using this site
Please do not misuse this website or send false information through it. The text and photos on this site belong to Lacey Water Recovery unless noted otherwise, and they should not be copied for another business website. If a part of these terms cannot be applied, the rest still stand.
Last updated: October 2026